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Keep Your Customers Happy With Automated SMS Order Notifications
Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.
Why offer SMS Order Updates?
Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!
Powered by Twilio
This extension is designed to work with Twilio, the premier cloud communications service, with support for over 40 countries. You’ll need to sign up for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.
Keep Your Customers in the Loop
Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.