SupportCandy + Premium Addons WordPress Support System 3.3.1

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Designed work on all possible screen sizes. We recommend using full width template for your support page.

Core Features

Unlimited Tickets
There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.


Unlimited Agents
There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.


Ajax...

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Updated Only 16 Add-Ons

SupportCandy Satisfaction Survey	3.0.0
SupportCandy Gravity Form Integration	3.0.0
SupportCandy Email Piping	3.0.0
SupportCandy Edd Integration	3.0.0
SupportCandy Timer	3.0.0
SupportCandy Woocommerce Add-on	3.0.0
SupportCandy Print Tickets	3.0.0

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SupportCandy Gravity Form Integration	3.0.1
SupportCandy Email Piping	3.0.1
SupportCandy Reports

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SupportCandy Timer	3.0.1
SupportCandy Woocommerce Add-on	3.0.1
SupportCandy Usergroups	3.0.1

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SupportCandy Satisfaction Survey	3.0.1
SupportCandy Email Piping	3.0.2
SupportCandy Woocommerce Add-on	3.0.2
SupportCandy Print Tickets	3.0.1
SupportCandy Assign Agent Rules	3.0.1

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SupportCandy Email Piping	3.0.3
SupportCandy Woocommerce Add-on	3.0.3
SupportCandy Reports	3.0.2

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• New: Hooks added for before and after widgets to enable adding custom widgets if required.
• New: CSS classes added for thread elements to distinguish customer reply or agent reply.
• Fix: Removed auto-scroll from frontend.
• Fix: Unable to remove the placeholder from string translations.
• Fix: Create ticket not working if captcha credentials missing.
• Fix: Added few missing translation text.
• Fix: Default value for custom fields Status, Category and Priority is now a...

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SupportCandy Gravity Form Integration	3.0.2
SupportCandy Email Piping	3.0.5
SupportCandy Woocommerce Add-on	3.0.4
SupportCandy Print Tickets	3.0.2
SupportCandy Knowledgebase Integrations	3.0.1
SupportCandy Faq Integrations	3.0.1
SupportCandy Private Credentials	3.0.1

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Updated

SupportCandy – Agentgroup 3.0.0
SupportCandy – Assign Agent Rules 3.0.2
SupportCandy – Automatic Close Ticket 3.0.2
SupportCandy – Canned Reply 3.0.3
SupportCandy – EDD Integration 3.0.1
SupportCandy – Email Piping 3.0.7
SupportCandy – Export Tickets 3.0.3
SupportCandy – FAQ Integration 3.0.2
SupportCandy – Knowledgebase Integration 3.0.2
SupportCandy – Print Tickets 3.0.3
SupportCandy – Private Credentials 3.0.2
SupportCandy – Reports 3.0.2
SupportCandy – Satisfaction Survey 3.0.2...

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* New: Learning Management System (LMS) Plugin Integration Add-On (Premium)
* New: Organize and categorize your tickets with tags for better management
* New: Avoid conflicting actions by agents with this new agent collision detection feature.
* New: New action added in the thank you setting. You can directly open the newly created ticket.
* Fix: Attachment links in notifications do not show for the attachment custom field
* Fix: Conditions not working for customer fields
* Fix: Translation...

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