Live Chat, Contact form and Ticketing System Module 2.7.0

Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.

Features

• 3-in-1 customer support service module for Prestashop: offers both live chat, contact form and ticketing system.
• Create unlimited number of contact form in minutes
• Centralize support via ticketing system
• Freely to chat with customer through built-in live chat windows
• Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
• User-driven interface, smooth chat on mobile devices
• Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
• Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
• Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
• Detailed statistic charts and helpful information on dashboard
• Multi-shop supported